TL;DR • Guest communication can prevent negative reviews • Private feedback often solves problems before checkout • Not every guest needs to be reviewed first • Small check-ins create better stays For many short term rental hosts, the biggest anxiety in the business is the review system. One unhappy guest can quickly lower a rating that took years to build. According to experienced Canyon Lake host Valarie Sparks, many negative reviews can be prevented long before checkout simply through...

A host with a background in hospitality housekeeping shares the professional principle behind truly spotless guest experiences and 5-star reviews. TL;DR • Guests should see no evidence of a previous guest • The cleanest homes have no noticeable smell at all • Functionality matters as much as cleanliness • Systems make great turnovers possible When Valarie Sparks began hosting short term rentals in Canyon Lake, she brought something unusual to the table. Before becoming a host, she trained in...

Many short-term rental hosts hear about Airbnb’s AirCover and assume it means they are “insured through Airbnb.” It’s an easy misunderstanding.